Aarkay Infra Services ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us through our website, lead forms, phone calls, WhatsApp, email and in-person interactions. This Privacy Policy explains what we collect, how we use it and the choices you have.
1. Information We Collect
- Identity & contact details — name, mobile number, email, city.
- Enquiry details — service required, property preference, budget and any message you share.
- Communication records — WhatsApp chats, call logs and emails exchanged with our team.
- Technical data — basic device, browser and usage information collected automatically.
2. How We Use Your Information
- To respond to your enquiry and share property options, quotes or service details.
- To coordinate site visits, documentation and after-sales support.
- To send service updates, offers and relevant property listings (you may opt out anytime).
- To improve our website, services and customer experience.
- To comply with applicable laws and regulatory requirements.
3. Sharing of Information
We do not sell your personal information. We may share limited information with trusted partners strictly to fulfil your request — for example, property owners, legal/documentation consultants, maintenance vendors, payment processors and government authorities where legally required.
4. WhatsApp & Third-Party Tools
Our lead form opens WhatsApp to deliver your enquiry to our team. Messages exchanged on WhatsApp are subject to WhatsApp's own privacy practices. We may also use analytics or advertising tools (e.g. Google, Meta) which collect anonymised usage data.
5. Data Retention & Security
We retain your information only as long as needed to serve you and meet legal obligations. Reasonable administrative, technical and physical safeguards are in place to protect your data, though no method of transmission over the internet is 100% secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, or ask us to stop contacting you, by writing to aarkayinfraservices@gmail.com.
7. Cookies
Our website may use cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser settings; some features may not work as intended.
8. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised "Last updated" date.
9. Contact Us
Aarkay Infra Services
C104, Romanesque Apartment, Chikoti Garden, Begumpet, Hyderabad – 500 016
Email: aarkayinfraservices@gmail.com
Phone: +91 75695 65008